IRS Releases Additions And Updates About Economic Impact Payments System

May 21, 2020

The IRS released the following FAQs and information regarding their Economic Impact Payments information center:

Receiving My Payment: 

Q34. What if the bank account number I used on my recent tax return is closed or no longer active? Can I switch and be mailed a Payment? (updated May 20, 2020)

A34. If the account is closed or no longer active, the bank will return the deposit and you will be issued a check or, for a smaller group, a prepaid debit card that will be mailed to the address we have on file for you. This is generally the address on your most recent tax return or as updated through the United States Postal Service (USPS). You do not need to call the IRS to change your Payment method or update your address at this time.  If you receive a debit card and have any questions regarding how to use the card please go to EIPcard.com for more information.

As required by law and for security reasons, a letter about the Payment will be mailed to each recipient’s last known address within 15 days after the Payment is made. The letter will provide information on how the Payment was made  and how to report any failure to receive the Payment.

Q38. What if I don’t have a bank account? (updated May 20, 2020)

A38. We will mail your Payment to the address we have on file for you. This is generally the address on your most recent tax return or as updated through the United States Postal Service (USPS). Your payment will be made either by check or, in more limited situations, by a prepaid debit card.  If you receive a debit card and have any questions regarding how to use the card please go to EIPcard.com for more information.

Q45. Will IRS be sending prepaid debit cards? (added May 20, 2020)

A45. Some payments may be sent on a prepaid debit card known as The Economic Impact Payment Card  The Economic Impact Payment Card is sponsored by the Treasury Department’s Bureau of the Fiscal Service, managed by Money Network Financial, LLC and issued by Treasury’s financial agent, MetaBank®, N.A.

If you receive an Economic Impact Payment Card, it will arrive in a plain envelope from “Money Network Cardholder Services.”  The Visa name will appear on the front of the Card; the back of the Card has the name of the issuing bank, MetaBank®, N.A. Information included with the Card will explain that the card is your Economic Impact Payment Card.  Please go to EIPcard.com for more information.

Q46. Can I specifically ask the IRS to send the Economic Impact Payment to me as a debit card? (added May 20, 2020)

A46. Not at this time. For those who don’t receive their Economic Impact Payment by direct deposit, they will receive their payment by paper check, and, in a few cases, by debit card. The determination of which taxpayers receive a debit card will be made by the Bureau of the Fiscal Service (BFS), another part of the Treasury Department that works with the IRS to handle distribution of the payments. BFS is sending nearly 4 million debit cards to taxpayers starting in mid-May. At this time, taxpayers cannot make a selection to receive a debit card. Please go to EIPcard.com for more information.

Get My Payment FAQS additions and updates.

Economic Impact Payments Information Center additions and updates.

Accessing Get My Payment:

When will Get My Payment give me the status of my payment? (updated May 19, 2020)

If you filed your 2018 or 2019 tax return, you can check Get My Payment for the status of your Economic Impact Payment.  If you filed your 2019 tax return and it has not been processed yet, you may receive “Payment Status Not Available.”

If you used the Non-Filer tool, you can check Get My Payment for the status of your Economic Impact Payment within two weeks. If you are required to file a 2019 tax return and you used the Non-Filer tool, this can cause a delay in processing your return and a delay with your Economic Impact Payment.

If you are an SSA-1099, RRB-1099, SSI or VA benefit recipient and did not file a return or use the Non-Filer tool, you can check Get My Payment for the status of your Economic Impact Payment now. 

I am not required to file a tax return. Can I still use Get My Payment to check my payment status? (updated May 19, 2020)

Depending on your specific circumstances, it may not be possible for you to access Get My Payment

If you used the Non-Filers: Enter Payment Info Here tool: 

·         Get My Payment will display your Payment Status and details within two weeks. Until your payment is scheduled, you will receive a “Payment Status Not Available” message.

If you receive Supplementary Security Income (SSI), Survivor or Disability benefits (SSDI), Railroad Retirement benefits or Department of Veterans Affairs beneficiaries  and did not file a return or use the Non-Filer tool: 

·         Get My Payment will display your Payment Status and details once it has been scheduled for delivery. Until then, you will receive a “Payment Status Not Available” message.

·         You will not be able to use Get My Payment to provide your bank account information. The IRS will use the information from SSA or VA to generate your payment. 

·         You will receive your payment as a direct deposit or by mail, just as you would normally receive your benefits. For example, if your benefits are currently deposited to a Direct Express card, your EIP will also be deposited to that card. If your benefits are currently deposited to your bank account, your EIP will also be deposited to that account. 

Direct Express Account Holders: If you used the Non-Filers tool to add your spouse or qualifying children, you cannot receive your payment on your Direct Express card. You must select a bank account for direct deposit or leave bank information blank and receive the Payment by mail.

If you did not file a return, did not use the Non-Filer Tool or are not a recipient of SSA, SSI, RRB or VA benefits:

·         The IRS may not have enough information on file for you to send you an Economic Impact Payment.

·         Get My Payment will display a “Payment Status Not Available” message.

I receive a Form SSA-1099, RRB-1099, SSI or VA Benefits. Can I use Get My Payment to check my payment status? (updated May 19, 2020)

Yes, you can use Get My Payment to check the status of your payment after you verify your identity by answering the required security questions.

If you did not file a tax return for 2018 and 2019: You can check your payment status when it’s scheduled for delivery, however you will not be able to use Get My Payment to provide your bank account information. The IRS will use the information from SSA, RRB or VA to generate your payment. You will receive your payment as a direct deposit or by mail, just as you would normally receive your benefits.

For example, if your benefits are currently deposited to a Direct Express card, your EIP will also be deposited to that card. If your benefits are currently deposited to your bank account, your EIP will also be deposited to that account.

Direct Express Account Holders: If you used the Non-Filers: Enter Payment Info tool to add your spouse or qualifying children, you cannot receive your payment on your Direct Express card. You must select a bank account for direct deposit or leave bank information blank and receive the Payment by mail.

Payment Status: 

Does Get My Payment display different stages of my payment? (updated May 19, 2020)

Get My Payment will display one of the following payment statuses:

1. Payment Status (one of two statuses) –

·         A payment has been processed, a payment date is available, and payment is to be sent either by direct deposit or mail.

·         You are eligible, but a payment has not been processed and a payment date is not available.

2. Need More Information – You are eligible for a payment, but we do not have your direct deposit information. You will be given the opportunity to provide your bank information once you have properly verified your identity. Direct Deposit is the fastest way to get your EIP.

3. Payment Status Not Available – We cannot determine your eligibility for a payment at this time. For additional information, see Payment Status Not Available below.

Updates to your payment status are made no more than once per day.

Payment Status Not Available: 

Why am I getting "Payment Status Not Available"? (updated May 19, 2020)

The Get My Payment application will return "Payment Status Not Available" for several reasons, including:

·         You are required to file a tax return, but: 

o    We haven't finished processing your 2019 return

o    The application doesn't yet have your data; we’re working on adding more data to allow more people to use it.

·         You don't usually file a return, and: 

o    You used Non-Filers: Enter Payment Info Here but we haven’t processed your entry yet

·         You’re not eligible for a payment (see Eligibility).

If you receive “Payment Status Not Available”, you will not be able to provide direct deposit information at this time.  We’re working on updates to allow more people to use this feature.

We update Get My Payment data once per day, overnight so there is no need to check more often. If you are eligible for a payment and have provided your information either through a recent tax return or the Non-Filers: Enter Payment Info Here application, please check back for updates.