If you need help with a federal agency, my office may be able to help resolve a problem or get you the information you need. While we cannot guarantee you a favorable outcome, we will do our best to help you receive a fair and timely response to your problem. The Privacy Act of 1974 (5 U.S.C. § 552a) requires that Members of Congress, or their staff, have written authorization before they can obtain information about an individual's case. 


If this is an emergency that requires immediate help (an urgent passport request, an ill family member overseas, etc.) or if you would just like to discuss your options without submitting a formal request, you can call my Boston Office at (617) 428-2000 for more immediate assistance.

Please read the following before submitting your request:

  • If your issue concerns state or local government, you should contact the appropriate jurisdiction. You can locate your state legislators by clicking here.
  • Please keep in mind that the United States Constitution separates power between the legislative and judicial branches of government, and elected officials cannot interfere with legal matters or cases before a court of law. For legal matters, you should speak with an attorney.
  • Once you submit your request, you will receive an automated email confirming your submission has been received. A member of my team will be in touch with you as quickly as possible to discuss your situation and how we can help.